Solution
Customer & Supplier Portals
When clients need a status update, a document, or an answer they shouldn’t have to email your team and wait. We build secure, branded portals on Microsoft Power Pages that give your stakeholders direct access to their data, documents, and requests 24/7, without involving your team. Fewer enquiries. Better client experience. More time for the work that matters.
Solution
Customer & Supplier Portals
When clients need a status update, a document, or an answer they shouldn’t have to email your team and wait. We build secure, branded portals on Microsoft Power Pages that give your stakeholders direct access to their data, documents, and requests 24/7, without involving your team. Fewer enquiries. Better client experience. More time for the work that matters.
Why Portals
Why Workflow Orchestration
The Foundation of Stakeholder Self-Service
The Foundation of Stakeholder Self-Service
Reduce Inbound Volume
Clients find their own answers order status, invoices, documents without emailing or calling. Your team handles exceptions, not routine enquiries.
Reduce Inbound Volume
Clients find their own answers order status, invoices, documents without emailing or calling. Your team handles exceptions, not routine enquiries.
Secure Document Exchange
Sensitive documents are uploaded and accessed through encrypted, role-based portals. No more emailing contracts, tax forms, or identity documents.
Secure Document Exchange
Sensitive documents are uploaded and accessed through encrypted, role-based portals. No more emailing contracts, tax forms, or identity documents.
Professional Client Experience
A branded, always-available portal signals operational maturity. Clients interact with your business on their own schedule through a professional interface.
Professional Client Experience
A branded, always-available portal signals operational maturity. Clients interact with your business on their own schedule through a professional interface.
Capabilities
What This Looks Like in Practice
The building blocks behind every portal we deliver.
Real-Time Status Tracking
Stakeholders see live progress on their orders, cases, applications, or projects without requesting an update from your team.
Real-Time Status Tracking
Stakeholders see live progress on their orders, cases, applications, or projects without requesting an update from your team.
Self-Service Data Entry
Clients enter their own information through guided forms that flow directly into your systems eliminating manual re-keying and the errors that come with it.
Self-Service Data Entry
Clients enter their own information through guided forms that flow directly into your systems eliminating manual re-keying and the errors that come with it.
Document Management
Secure upload and download of documents with automatic virus scanning, version control, and direct storage into your internal document management.
Document Management
Secure upload and download of documents with automatic virus scanning, version control, and direct storage into your internal document management.
Role-Based Access
Every user sees only their own data. Granular permissions ensure clients, suppliers, and partners access exactly what they should nothing more.
Role-Based Access
Every user sees only their own data. Granular permissions ensure clients, suppliers, and partners access exactly what they should nothing more.
Branded Experience
Fully styled to your corporate identity your domain, your colours, your logo. Clients see a seamless extension of your business.
Branded Experience
Fully styled to your corporate identity your domain, your colours, your logo. Clients see a seamless extension of your business.
Multi-Factor Authentication
Enterprise-grade security with MFA, single sign-on support, and access controls that meet regulatory and compliance requirements.
Multi-Factor Authentication
Enterprise-grade security with MFA, single sign-on support, and access controls that meet regulatory and compliance requirements.
our Process
We Understand Your Challenges
Open Access. Reduce Inbound.
We identify the enquiries consuming the most of your team's time, build a secure self-service portal on Microsoft Power Pages, and give your stakeholders direct access to their own data.
01
Discovery Call
We listen to your operational challenges, identify where the biggest friction sits, and assess whether there’s a fit. No pitch deck — just an honest conversation.
01
Discovery Call
We listen to your operational challenges, identify where the biggest friction sits, and assess whether there’s a fit. No pitch deck — just an honest conversation.
02
Process Review & Scoping
We map the specific workflows causing the most pain, define what automation looks like, and deliver a fixed-price scope with clear deliverables and timeline.
02
Process Review & Scoping
We map the specific workflows causing the most pain, define what automation looks like, and deliver a fixed-price scope with clear deliverables and timeline.
03
Proof of Concept
Before committing to a full engagement, you see a working prototype built on your actual process. You evaluate it, give feedback, and decide whether to proceed.
03
Proof of Concept
Before committing to a full engagement, you see a working prototype built on your actual process. You evaluate it, give feedback, and decide whether to proceed.
04
Build & Deliver
We build the full solution, train your team, and hand over documentation. Your team owns the result — no ongoing dependency on us to keep it running.
04
Build & Deliver
We build the full solution, train your team, and hand over documentation. Your team owns the result — no ongoing dependency on us to keep it running.
05
Training & Ongoing Maintenance
We provide training for your super users, and keep maintaining and extending your solution.
05
Training & Ongoing Maintenance
We provide training for your super users, and keep maintaining and extending your solution.
Technology
Built on Microsoft Power Platform
We leverage Microsoft's enterprise-grade platform for workflow automation. This means seamless integration with your existing Microsoft tools and a platform your team can maintain.
Native integration with Microsoft 365
Enterprise security and compliance
Low-code platform your team can evolve
Hundreds of pre-built connectors
FAQ
Frequently Asked Questions
Everything you need to know about working with us.
Still have questions? We're here to help.
How do you ensure the portal is secure for external users?
Portal security is built on enterprise identity management, typically Azure AD B2C. This means external users authenticate through the same infrastructure that protects large-scale enterprise applications. Multi-factor authentication, role-based access controls, and data isolation are configured as standard. Each stakeholder only sees their own data, and all access is logged for audit purposes.
Can the portal be branded to match our corporate identity?
Does our team need web development skills to maintain the portal?
Does our team need web development skills to maintain the portal?
How do you ensure the portal is secure for external users?
Portal security is built on enterprise identity management, typically Azure AD B2C. This means external users authenticate through the same infrastructure that protects large-scale enterprise applications. Multi-factor authentication, role-based access controls, and data isolation are configured as standard. Each stakeholder only sees their own data, and all access is logged for audit purposes.
Can the portal be branded to match our corporate identity?
Does our team need web development skills to maintain the portal?
Does our team need web development skills to maintain the portal?
How do you ensure the portal is secure for external users?
Portal security is built on enterprise identity management, typically Azure AD B2C. This means external users authenticate through the same infrastructure that protects large-scale enterprise applications. Multi-factor authentication, role-based access controls, and data isolation are configured as standard. Each stakeholder only sees their own data, and all access is logged for audit purposes.
Can the portal be branded to match our corporate identity?
Does our team need web development skills to maintain the portal?
Does our team need web development skills to maintain the portal?
Get Started
Ready to Transform Your Business Operations?
Schedule a consultation to discuss how AMPLIFY IT can accelerate your digital transformation journey with measurable results.
Get Started
Ready to Transform Your Business Operations?
Schedule a consultation to discuss how AMPLIFY IT can accelerate your digital transformation journey with measurable results.
Get Started
Ready to Transform Your Business Operations?
Schedule a consultation to discuss how AMPLIFY IT can accelerate your digital transformation journey with measurable results.